CROWN COLONY PEDIATRICS IS CURRENTLY NOT ACCEPTING NEW PATIENTS WITH THE ACCEPTION OF NEWBORNS. PLEASE CHECK BACK IN THE SPRING OF 2023.
PLEASE GO TO OUR HOME PAGE FOR UP-TO-DATE AND IMPORTANT ANNOUNCEMENTS
SEPARATION AND DIVORCE POLICY
Crown Colony Pediatrics is dedicated to the health and well-being of our patients. Since our patients are young children and adolescents, we rely on parents/guardians to support us in their care. Separation and divorce can present our practice with unique challenges; therefore, it is important for us to articulate our practice philosophy to avoid misunderstandings.
- In general, we ask that parents/guardians NOT place our office in the middle of family disagreements. If parents/guardians become disruptive to our organization or there is non-compliance with this policy, we reserve the right to terminate the patient/doctor relationship so care can be transferred to another practice.
2. Either parent or legal guardian can schedule an appointment for their child, be present for a visit, have access to the child(ren)’s MyChart portal, and/or obtain copies of medical records unless a COURT ORDER has been presented to our office RESTRICTING a parent/guardian’s rights. If you have a court order, please provide a copy to our office immediately upon receiving. If the court order changes at any point, it is your responsibility to provide us with an updated copy. We will assume the last copy we have on file is the current agreement/order.
3. We are contractually obligated to collect copays at the time of a visits, therefore, the parent/guardian that brings the child in for an appointment is responsible for copays or insurance deductibles at the time of service, even if the other parent/guardian is responsible for medical insurance. We will NOT mediate financial disputes between parents. Any disputes about reimbursement for medical expenses need to be settled between parents/guardians.
4. A parent/guardian must accompany a child to WELL VISITS. If a stepparent should bring your child in for these visits, we must have a “Consent for Treatment” on file with that adult’s name within the past year. In circumstances when it is unclear whether the attending adult has the right to consent or treat, we may call you for a one-time authorization, or we reserve the right to require the well visit to be rescheduled to a time a parent/guardian can be present.
5. Additionally, we will NOT:
- Call the non-accompanying parent/guardian for consent prior to treatment or inform the other parent/guardian whenever visits are scheduled
- Restrict either parent/guardian’s involvement in your child(ren)’s care unless authorized by law
- Tolerate appointment scheduling/cancelling (or no show) patterns of behavior between parents
- Call the non-accompanying parent/guardian following visits. It is the responsibility of the accompanying parent to communicate with the other parent/guardian about the patient’s care and any relevant information regarding follow up care for the child
March 7, 2023
Follow the link below for more information regarding the latest formula recall:
FEBRUARY 16,2023
In March 2020, the federal government declared a public health emergency (PHE) due to the COVID-19 pandemic. In response to the PHE and consistent with federal continuous coverage requirements, MassHealth put protections in place that prevented members’ MassHealth coverage ending during the COVID-19 emergency.
The federal government has decided to end the continuous coverage requirements. In response to this decision, MassHealth will return to their standard annual eligibility renewal processes. Starting April 1, 2023, all current MassHealth members will need to renew their health coverage to ensure they still qualify for their current benefit. These renewals will take place over 12 months.
In order to reduce the number of qualified members that lose their coverage, MassHealth is working with the Massachusetts Health Connector, Health Care For All, and other partners to make sure members know how to renew their coverage and are aware of other affordable health coverage options if needed.
This is coinciding with the new ACO that will start on April 1, 2023.
PLEASE WATCH FOR A BLUE ENVELOPE BEING MAILED TO THE ADDRESS MASS HEALTH HAS ON FILE FOR YOU. IF MASS HEALTH DOES NOT HAVE YOUR MOST UP TO DATE ADDRESS, PLEASE REACH OUT TO THEM TO CHANGE THAT NOW!!
Click on the link below for more information.
MassHealth Eligibility Redeterminations | Mass.gov
FEBRUARY 7, 2023
Please click on the following link to a release from the FDA to read more about the recent listeria outbreak that affected prepackaged products in multiple states along the eastern seaboard, including Massachusetts.
JANUARY 31, 2023
CCP cares deeply about mental health. As much as parenthood can be filled with great joy and excitement, it can also be stressful. We are here to support your family. Kelly Pearson is a LMHC that works with new parents and children of all ages. Karen Lee, RN, is our medical home coordinator who supports families in a multitude of ways, including accessing community resources for families. Our pediatricians are trained to screen for and connect families in need with care. Please reach out to any of our staff if you are in need of assistance. Follow the links below for more information and resources.
https://www.mass.gov/service…/postpartum-depression-support….
https://namimass.org/resources/
Cancellation Policy Reminder:
We understand unplanned issues arise once you have scheduled an appointment with us. We respectfully ask that you notify us at least 24 hours in advance, otherwise you will be logged as a no show. After 3 no show visits, you may be asked to find a new practice. This policy will allow us to open our unused appointments in a timely manner to better serve the needs of all of our patients. Thank you for your understanding.
IMPORTANT INFORMATION ON OUR TELEMEDICINE
Crown Colony Pediatrics is using telemedicine to treat patients when the physician deems it appropriate. Our remote visit software allows us to connect with patients via computer, tablet or cell phone. Our office is able to send a link which connects a parent or patient to the doctor’s virtual waiting room, and from there, the doctor completes the connection to start the visit. The virtual connection allows for reduced exposure to contagious illnesses and saves time as parents don’t have to travel to our physical office and in some cases may even save a trip to the emergency room.
There is still some uncertainty with regard to insurance coverage and copay responsibilities. Because the telemedicine visits often happen spontaneously and in lieu of a phone call, you may want to check with your insurance company proactively to determine if these types of visits are covered for your child.
Most insurances are covering services related to COVID 19 illnesses. The individual insurance companies determine their own policies and are ever changing. Please consult your insurance carrier to see the specific details about coverage policies.
COVID-19 Information:
12/23/2022
Please do not call after hours for covid results or guidance. Kindly refer to our home page for a link to the latest cdc guidance regarding covid 19.
2022- Has your child had the covid 19 vaccine? Vaccines are approved and recommended for ages 6 months and up!
3/24/21 COVID-19 Update
In accordance with current AAP guidelines, children of all ages diagnosed with Covid-19 should have a cardiac clearance visit approximately 2 weeks following diagnosis, and after completion of the recommended isolation period. Please call the office to schedule.
1/7/2021 COVID-19 Update
We want to thank you for your commitment to Crown Colony Pediatrics. We are constantly looking at ways to keep everyone as safe as possible. When this whole pandemic began in mid- March of 2020 we made some changes to our operations. Most if not all of these changes are still in place. We thought that it would be a good idea that we review them with you again as some of you have not been in recently and things keep evolving and changing.
· Schedule- Mornings- we continue to schedule our newborn/well visit/non- contagious children in the mornings before lunch as we trying to create some space between the sick and well patients. Occasionally there is some overlap so we are working hard to minimize the time you are spending in the office.
Afternoons- these are for our sick patients- both virtual and in office visits. When you call the office, please be clear about the symptoms that your child is experiencing or not experiencing so we can appropriate schedule your visit.
· If your child is scheduled for a well visit but has been exposed to a COVID positive person in the preceding 3-5 days or is experiencing COVID symptoms- you will be asked to reschedule the Well Visit and schedule either a virtual or in person office visit depending on the severity of the symptoms..
· We ask that when possible only the patient and one healthy parent/guardian come in for the visit. Please leave siblings home to minimize the people in the office.
· Please be prepared to answer questions about your travel and people that you have been exposed to in the last 14 days.
· We ask that patients call us when they get to the parking lot so we can check you in for the visit. Please arrive 15 minutes before your appointment, as you will be asked a list of questions and will be required to pay any copay or balance that is due- either you can do this on My Chart or we can take your credit card over the phone.
· If your child has been exposed to a COVID positive person and but have no or mild symptoms (runny nose) and you are seeking a COVID test-a virtual visit will be scheduled to determine the appropriate time frame to do the testing.
· If your child has been exposed to a COVID positive person and has moderate symptoms, an in-person visit will be scheduled and testing will be determined during the visit.
Because things are, rapidly changing with our approach to Coronavirus based on CDC and Department of Public Heath guidance and mandates;-please stay tuned to our website and Facebook page for the most recent updates.
We are also encouraging patients to sign up for our patient portal- MyChart- there are so many wonderful aspects of the patient portal that can save you time. You can pay any balance or copays, print a copy of your child’s well visit, schedule flu shot and well visits, obtain lab results and much more. We now offer virtual visits (when appropriate) and these visits can be accessed through MyChart. Please call the office Mon-Fri and we can assist you with signing up!
We kindly thank you for your patience,
Dr.’s Angus, Brzozowska, Corkins, Natkin, Urquhart and staff
Crown Colony Pediatrics
- Mask Policy
November 2022
As a reminder- while mask mandates have been lifted in many public places, masks are still required in medical facilities. Please remember a mask for everyone in your family when coming to appointments. A mask is required to ENTER THE BUILDING.
March 2021 -Update on our mask policy during the COVID 19 pandemic:
The purpose of masks is to keep respiratory droplets from reaching others to aid with source control. However, masks with one-way valves or vents allow air to be exhaled through a hole in the material, which can result in expelled respiratory droplets that can reach others. This type of mask does not prevent the person wearing the mask from transmitting COVID-19 to others. Therefore, CDC does not recommend using masks for source control if they have an exhalation valve or vent. At this time we are asking anyone that is coming into the office follow the CDC guideline and NOT wear a mask with a valve as it does not provide protection for others that you may come into contact with and we are working hard to keep our staff and patients safe. Thank you for understanding.
- GSK Consumer Healthcare Recall - Children's Robitussin & Children's Dimetapp. Click Here for more information.
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